How to Start An Ecommerce Business
Without Spending Any Money
When most people think about starting an ecommerce business,
they have a vision of selling some amazing product that will enable them the
freedom to work on something they truly enjoy. But despite early enthusiasm,
sometimes they end up not taking action.
So what happens to these people?
·
They don’t have any idea
of what to sell
·
Worrying about failing
prevents them from starting
·
They have an idea but are
not sure what to do next
Does that sound like you? Don’t worry. We’re going to show you
some meaty and actionable stories of how two people were able to start their
own ecommerce businesses without spending any money.
What
problem were you facing?
I
injured my back and realized the importance of having good posture during
rehab. Since I sat in an office chair all day for engineering work, I decided
to make a product for myself. When I realized it was helping me, I wanted to
help others too.
Brian’s product helps you have better posture and ultimately a
happier back while you’re sitting at your desk all day.
How did
you determine people wanted to buy your product?
Simple. I validated the idea by asking people to buy before I
started making them.Pre-sales is a powerful strategy that helps you
ensure there's real demand for your product and minimizes financial risk. Also,
I had faith in my product's ability to help people with their posture because I
was the first client (which sounds very Hair Club for Men, but it's true).
Too many people spend too many hours scouring Alibaba, doing market research
and wondering if people will buy the product they want to sell. Pre-sales helps
reduce those assumptions and gets you moving forward faster with your business.
How did
you create the first version of your product?
My product is about posture, and my PT and chiropractor
suggested a foam roll laid along my spine. I did some measurements on how much
my shoulders relaxed when using a foam roll, picked up a hacksaw, and started
experimenting. In short, I failed a bunch with the first prototype. In fact, it
gave one of my early customers a migraine (not the intended effect, oops!) It
would have been easy to give up right there, but I knew that success was
through a forest of failures, and got to iterating.
The early versions of the Backplane
What
were the core takeaways you had from this process?
1. Pre-sales (see above).
2. Get over your fear of failure (yes, it is stopping you from
success).
3. Focus on fundamentals: Ask people what their problems are,
identify a solution, pre-sell it, over-deliver with execution, go where the
customers are, and show them how it solves their problem.
Most people focus on the solutions instead of identifying the
problems people want solved. Make sure to work backwards from the needs of your
potential customers (including yourself).
What
were the biggest roadblocks you faced starting your business?
Convincing people it will work before they buy was solved with
video and testimonials. Some folks also have an issue with my product not being
made of fancy materials. I'm more of a guy that cares if something works. To
keep my costs down, I keep things simple.
Your product will NEVER be perfect. Focus on finding people who
want it and then you can evolve your product to be better over time. Think
about the first generation iPod vs the current iPhone 5s!
What
were the most memorable moments from selling this product?
Practicing failure was key to persevering with this product.
It's a turning point. I remember the first time watching Shark Tank after
successfully pre-selling my product. I was yelling at the contestants
"What do you mean, you are PRE-REVENUE? You have HOW MUCH inventory?
2800 SKUs … ARE YOU CRAZY!? HOW WILL YOU SELL THAT?"
Fear of failure is one of the most non-talked about issues
people face when starting a business. Practicing failing in your business and
personal life will help you overcome the fear of failure. Check out FailureGames.com orStrangerchallenge.com.
What
have you learned since selling physical products?
I had to get over my need for things to be perfect. I have
iterated with customers, especially when it comes to something as variable as
posture for individual humans. My current design is the result of 27
prototype iterations. I've also learned to politely ignore people who
immediately start giving me advice on how to SCALE, when 99% of those people
haven't ever made a single dollar on a product themselves.
What do
you recommend to other people who want to setup an ecommerce store?
First, get a customer base. Early interaction with customers is
key to ensuring you have a great product and you address the most common
concerns. An ecommerce store should be a solution to the problem of having too
many customers to fulfill manually. Once you have that problem, make it as easy
as possible for people to buy.
How
much have you made from selling your product?
I'm up to about $1000 in revenue, with zero investment of my own
money. Read that last sentence again, ZERO.
EasyWhey
Enter Dan Maisano of EasyWhey, who started his own protein drink
to-go product.
Why did
you decide to sell your product?
I read Tim Ferriss' book Four
Hour Workweek and the idea of a "Muse" type business appealed
to me. I decided to create "Dan's Super Convenient and Awesome
Protein" shake because I drink whey protein on a regular basis but it has
never been the most convenient thing to do.
As one of the healthier snacks/meals out there it would be great
to be able to drink it anytime. Breakfast, lunch, afternoon snacks, traveling,
car trips, movies etc. I know many people who use the shakers that lets them
scoop in their own whey, add water or milk and drink. To me this was never
convenient.
A person had to then carry the shaker around with them, make
sure they clean it ASAP (if you ever have smelled an old protein shaker you
know why) and just plan to have it with them until they are able to get home. I
personally wanted something that I could drink when I wanted and then forget
about it.
As we’ve seen in both examples, creating problems to your own
solutions is a great place to start with business ideas.
How did
you determine your products were a good product to sell?
Once I had the idea in my head I used the advice from the How to
Make a $1,000 a Month Business course and
validated it by seeing if anyone would be willing to buy my product before I
invested any time or money into it. I had 7 people actually Paypal me $30 for a
guarantee that I would send them my first shipments OR their money back if I
never actually got to production. Up to this point I spent $0.
Pre-sales remove a lot of assumptions and doubt whether people
will buy what you are making.
How did
you create your first prototype once you validated it?
The hardest thing for me was actually creating the product. I
had my idea in my head but had an "OK, now what?" moment. I shopped
around on Google trying to find bottles and lids that I thought would work
well. I got a few free samples to test different sizes and I used the whey
protein that I normally use and put it in the bottles to try it out. I really
liked how it worked so I placed a bigger order for bottles and lids and this
was actually the first money I invested into this. However as I already had
money from the people I pre-sold to I was able to use that to purchase the
supplies I needed.
The fulfillment of the product can be challenging but focus on
making a basic budget (to ensure at least break-even) before you pre-sell and
focus on keeping your solution to that problem as ghetto as possible at first.
What
did you learn about yourself from starting this business?
Two things really stand out. As a naturally shy person pushing
past my comfort zone and getting myself out there was a new experience. By
doing so I learned that it really wasn't that hard or uncomfortable as I
imagined.
A great way to practice overcoming fear is taking our “Coffee
Challenge.” Go to Starbucks or any cafe and ask for a 10% discount. It’ll help
you be less afraid asking for things in your own business.
The other thing I was able to implement was the validation of my
product. I had 7 products sold before I had anything more than the idea in my
head. No website, nobusiness
cards, not even the product yet! I had 7 people actually paying me
for what was simply an idea, and because I was able to do that I knew I was on
to something that would actually work. That was a much better solution than
spending a bunch of money and time and energy building a product, website site,
etc. before I knew if there was anyone else out there that would buy it and use
it.
You can use Paypal, Shopify, Gumroad or eventbrite to pre-sell
your idea at no cost to you.
What
was the hardest part about setting up your store?
I have messed around with Shopify in the past using just a mock
idea a friend of mine had. I never took it to production and just let the site
die after I was done playing around with it. It’s easy to setup the store but
the hard part is getting customers. Doing things in reverse and then setting up
the store makes life much easier.
Once you get customers through a manual process a store like
Shopify will save you significant time.
What
were the most memorable moments from selling this product?
Definitely when I got my first customer to say that they liked
my idea enough to invest $30 into it. Second time was when I placed my order
for my bottle samples. It was a "Wow, I am really doing this" moment
for me. Third was sending out my first shipments. It felt like a really big
accomplishment (and I suppose it was!). And lastly when Noah himself told me he
liked my product after trying it!!
It’s important to know who your ideal customers are so it makes
your life easier to find out WHERE they are online / offline.
What
did you learn about selling physical products?
I never really thought it was possible to sell a product without
already having it. The idea that I could sell my idea first and then turn it
into a product after I knew it would work was a major step turning from
"wantrepreneur” to entrepreneur.
What do
you recommend to other people who want to setup an ecommerce store?
Definitely validate your idea first before setting up a store.
And you should be doing everything and anything manually until you have such a
demand that you can't do it all yourself anymore. Keep it ghetto for as long as
possible!
How
much have you made from selling your product?
Not much yet. I am trying to reinvest any profits back into the
product to make it better (labels for the bottles are on the top of my to do
list!) Right now I am more focused on getting the word out there that I do have
a great product, and I figure if I have enough people that know about my
product and they are all satisfied with it, the money will naturally follow.
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